How does billing work — can I add or remove users mid-month?
Billing is handled through Stripe on a monthly cycle. When you add a new user mid-month, you're charged a prorated amount for the remaining days in that billing period. When you remove a user, the prorated credit is applied to your next invoice.
You can manage seats at any time from the team settings page — there's no need to contact support or wait for a billing cycle to end. Adding a named user or a viewer takes effect immediately, and the billing adjustment happens automatically.
Your invoice is generated at the start of each billing cycle and includes a line-item breakdown of all seat changes from the previous period, so you always have a clear audit trail of what you're paying for.